Goldman Sachs is a leading global investment banking, securities, and investment management firm that provides a wide range of financial services to a substantial and diversified client base, including corporations, financial institutions, governments, and individuals. Founded in 1869, the firm is headquartered in New York and is known for its expertise in investment banking, trading, asset management, and other financial services.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
Goldman Sachs, as a leading global financial institution, faces several IT challenges that are critical to its operations:
Cybersecurity Threats: Protecting sensitive financial data and maintaining robust cybersecurity measures is a top priority. The firm is constantly targeted by cybercriminals, necessitating advanced threat detection and prevention systems, regular security audits, and employee training to mitigate risks.
Regulatory Compliance: Goldman Sachs operates in a highly regulated environment with stringent data protection and financial reporting requirements. Ensuring compliance with global regulations, such as GDPR and Dodd-Frank, requires sophisticated IT systems that can manage and audit vast amounts of data.
Data Management and Analytics: The firm deals with massive volumes of financial data daily. Efficiently managing, storing, and analyzing this data to extract actionable insights while maintaining data integrity and accuracy is a significant challenge.
What did
Joogle MSP do
Joogle MSP addressed the IT challenges faced by Goldman Sachs through a combination of tailored solutions, cutting-edge technology, and expert services:
Enhanced Cybersecurity: Joogle MSP implemented advanced cybersecurity measures, including real-time threat monitoring, AI-driven threat detection, and multi-layered defense strategies. This proactive approach helped Goldman Sachs stay ahead of emerging cyber threats, ensuring the protection of sensitive financial data and maintaining client trust.
Regulatory Compliance Support: Joogle MSP provided comprehensive solutions to help Goldman Sachs meet stringent regulatory requirements. This included automated compliance monitoring tools, data encryption, and secure data management systems that ensured adherence to global regulations like GDPR and Dodd-Frank, reducing the risk of non-compliance penalties.
Advanced Data Management and Analytics: Joogle MSP deployed robust data management platforms that enabled Goldman Sachs to efficiently store, process, and analyze vast amounts of financial data. By leveraging cloud-based solutions and advanced analytics, the firm could extract valuable insights, improve decision-making, and enhance overall operational efficiency.

The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms